Privacy policy

Privacy Policy

Your Privacy is Important

This privacy policy (hereinafter “Privacy Policy”) deals with the protection of Your privacy while You use our website, which is hereinafter referred to as “the Product” and which is located at: www.therawsomeeffect.com

We are committed to protecting Your privacy while You use the Product, complying with the Australian Privacy Principles contained in the Commonwealth Privacy Act 2012.

This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if this is the case, the Privacy Policy does not apply to any of these linked websites or applications.

We gather certain information from users of the Product, so this Privacy Policy explains what information We collect, how We use it, and Your rights in relation to it.

By continuing to use the Product, You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it, then please do not use the Product.

Definitions

“ Company IP” includes, but is not limited to, the contents, layout, colours, appearance, graphics and imagery of the Website, Books, EBooks, Eecipes, Meal plans, and Treat Labels, all Content and Materials, as well as all copyrights, trade secrets, patents and other intellectual property contained in the Product, Content, and Materials. “ Content means any Content, Writing, Recipes, Meal Plans, Treat Labels, Images, Graphic Artwork, Audio-Visual Content, or other information published on the Product.

“Effective Date” means the date this Privacy Policy comes into force.

“ Goods” means any or all goods provided by on the Product.

“Items” means any and all of the Products, goods, content, and Materials collectively.

“Materials” means any materials, information, or documentation that We may provide to You in connection with Your use of the Goods or Products, including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Goods or Product. “Privacy Policy” means this privacy policy.

“Product” means the website, including all pages, subpages, all blogs, all forums, all other connected pages, and all other connected internet content whatsoever, the home page or main page of which is located at:www.therawsomeeffect.com

“Third Party Links” means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us. “Us”, “We”, “Our”, or “the Owner” refers to The Rawsome Effect. “Us”, “We”, “Our”, or “the Owner” also includes any employees, affiliates, agents, or other representatives of The Rawsome Effect. “You” or “Your” refers to the user of the Website. “Your Content” means any Content posted to or added to the Website, Content, or Material by You or by somebody authorised by You or doing so on Your behalf.

Type of Information and How it is Collected.

When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).

In addition, We may collect information You volunteer to Us (such as information You provide during a sign-up process or at other times while using the Product).

In order to access some specific features of the Product, You are required to provide some Personal Information in the following manner:

  • We will not collect information that identifies You personally except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
  • Making purchases.
  • Receiving notifications by email about events and promotions.
  • Product reviews where you provide your photograph with written information about your experience with the Product or Content.
  • If you have contacted us via Instagram, we may ask you for your Instagram name in relation to your feedback.
  • Receiving general emails from Us.
  • In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases, You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card or other payment information, billing information and postal addresses.

Cookies

Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour. Cookies do not access information that is stored on Your computer. Cookies enable us to tailor our configurations to Your needs and preferences to improve Your user experience. Most internet browsers accept cookies automatically, although You can change Your browser settings to control cookies, including whether or not You accept them and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product.

How Your Information is Stored

Please note that no systems involving the transmission of information via the Internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information. We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction, or disclosure.

Third Parties

We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us serve You via the Product.

  • We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
  • We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand the Product's usage patterns and improve the Product.
  • We may use Third Party Service Providers to fulfil orders in relation to the Product.
  • For Your information, some of Our Third-Party Service Providers may be located outside Australia and may not be subjected to Australian privacy laws. The countries or regions where our Third-Party Service Providers may be located include the United States of America, Canada, the United Kingdom, France, and Bangladesh.
  • However, We only share Your Personal Information with a Third-Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy.
  • Your Personal Information will not be sold or otherwise transferred to other third parties without Your approval.
  • Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety of Us, Our customers or third parties, or as otherwise required by law.
  • We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy.
  • We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction, or disclosure.

Combining Information

We do not combine, link, or aggregate any of Your Personal Information with other Personal Information of Yours which We are holding.

How Your Information is Used

We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:

  • Process payments.
  • Order fulfilment.
  • Providing customer service to You.
  • Marketing and advertising to You, including both direct and indirect marketing, and advertising, including marketing and advertising about products that may interest You based on Your personal preferences or demographics. If You tag us on any social media platforms or like us on Facebook, then You will be deemed to have provided Us with that Content, including any photographs. If we re-tweet Your tweet, You are deemed to have provided that tweet to Us.

Accessing, Updating, and Correcting Your Personal Information

You have the right to request access to any of Your Personal Information which We are holding. You have the right to request that any of Your Personal Information which We are holding be updated or corrected. In order to request access, an update, or a correction to Your Personal Information, You may contact Us using the details at the end of this Privacy Policy.

Email Opt-In/Out

If You receive an email from The Rawsome Effect in relation to a Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. We will make all reasonable efforts to comply with Your requests promptly. However, You may receive subsequent correspondence from Us while Your request is being handled.

Changes to The Policy

The Rawsome Effect may review and update this Privacy Policy from time to time to reflect changes to our practices, business, or operational environment or to take account of new laws and technology. If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept, and agree to those changes.

Contact Us

We take our customer satisfaction very seriously. If You have a complaint in relation to Our handling, We will endeavour to handle it promptly and fairly. For further information about Our Privacy Policy or terms of use, please contact Us by email at:info@therawsomeeffect.com

Last updated: June 16, 2023